• [Q]:How long does it take to get a reply after we send you an inquiry?

  [A]:We will reply to you within 6 hours after receiving the inquiry on working days.

• [Q]:Are you a direct manufacturer or a trading company?

  [A]:We have two foundries and one processing plant, and we also have our own international trade department, we produce and sell ourselves.

• [Q]:What products can you provide?

  [A]:We mainly produce home fitness equipment and sporting goods.

• [Q]:Can you make customized products?

  [A]:Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.

• [Q]:What is the production capacity of your company?

  [A]:We have 6 production lines, which can produce more than 700,000 fitness products annually.

• [Q]: How many employees does your company have, and how many are technicians?

  [A]:The company has more than 150 employees, including 5 professional technical developers and 5 quality inspectors.

• [Q]:How does your company guarantee product quality?

  [A]:First of all, we will have corresponding inspections after each process. For the final products, the quality inspection department will conduct random inspections, or will inspect them according to customer requirements;

• [Q]:What is the payment method?

  [A]:When quoting, we will confirm the transaction method with you, FOB, CIF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.

• [Q]:How will the goods be delivered to the customer?

  [A]:Usually we ship by sea, we can also ship by air, Ningbo Airport and Shanghai International Airport are very close to us.

• [Q]:Where do your goods mainly export to?

  [A]:Our products are mainly exported to the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, Poland, Russia and other dozens of countries.

If you have other questions are not indicated on previous FAQ, please feel free to contact us.